FAQ'S

Shipping Information

We take pride in crafting each order just for you! This means it takes us 2 working days to prepare your items before shipping. Rest assured, all orders are sent via Royal Mail’s 24-hour tracked service for your convenience. Once your order has been dispatched, we will send you an email confirming the tracking number.

Return Policy

We do not accept returns. However, if for any reason your items are received damaged or unusable, we will gladly issue either a replacement or a refund.

Payment Methods

We accept a variety of payment options for your convenience, including:

• Credit Cards (Visa, MasterCard, American Express)
• Debit Cards
• Apple Pay
• Google Pay

We also hope to add Klarna and Clearpay in the near future.

Thank you for Shopping with Nous Sommes Pure